Refund policy

• Please make sure items are in their original condition, with all accessories and packaging, and identification tag and seal are still attached.

We reserve the right to refuse items that are not in the same condition you received them in.

To request a return or exchange online:

1. Complete the Return Form within 14 days from delivery of the items
2. Pack the item(s) in the original order box or a similar box. Then stick the pre-printed courier label onto the box (making sure to remove or cover any previous shipping labels). Using the label provided will guarantee a refund in the event of theft or loss during delivery to our warehouse.

All returns must be shipped from the same Country/region they were purchased from.

Once the items arrive at our warehouse, our Quality Assurance team will verify them before accepting the return. This process usually takes 3 to 7 days. If your items are accepted, you will receive an email confirming your refund, or shipping of your exchange.